Lost Connectivity

Your Blossom is designed to always be connected to the Internet to gather local weather information and be able to respond to any instructions from you. This alert is generated when Blossom stops communicating with our Cloud Service through the Internet.

Here are some steps you can follow to troubleshoot your Blossom:

  1. Verify your Blossom device is powered on and your Internet connection is working properly.
  2. Check your Blossom Status Light. If the light is not solid Blue, then unplug your Blossom device for 30 seconds and then plug back in.
  3. If the problem persists, please give us a call at 855-976-5315 or send us an email at customercare@myblossom.com.